This Privacy Statement explains how iswanshop.com (hereinafter, “iswanshop,” “we,” or “our”) collects, uses, shares, and processes your information.

Collection and Use of Personal Data

Personal data is information that can be used to identify you directly or indirectly. This includes anonymous information that is linked to information that can directly or indirectly identify you. Personal data does not include data that has been designated as anonymous nor aggregated data that does not allow us to identify you, whether in combination with other information or in any other manner.

Below is a description of the types of personal data we may collect and how we may use them:

Personal Data We May Collect

Depending on the products and services you use, we may collect different types of personal data from or about you.

Data you provide:
We collect the personal data you provide when using our services or interacting with us, for example when you create an account, use the "Contact Us" section, participate in an online survey, or use our online help or chat tool.

Financial data:
If you make a purchase, we will collect data related to that purchase. This includes payment information, credit or debit card numbers, card details, authentication information, and billing, shipping, and contact details.

Data about the use of our services and products:
When you visit our websites, we may collect data about the type of device you are using, the device identifier, device IP address, operating system, browser type, usage data, diagnostic information, and location of computers, phones, or other devices on which our app or services are installed or accessed.
Where available, our services may use your GPS, IP address, and other technologies to determine the approximate location of your device to improve our products and services.

How We Use Your Personal Data

In general, we use personal data to provide, improve, and develop our products and services, to communicate with you, to offer you advertising and personalized services, and to protect ourselves and our customers.

iswanshop determines how your personal data is processed, acting as a controller for the following purposes:

Provide, improve, and develop our products and services:
We use personal data to help us provide, improve, and develop our products, services, and advertising. This includes the use of personal data for purposes such as data analysis, research, and audits. Such processing is based on our legitimate interest in offering you products and services and ensuring business continuity. If you participate in a contest or other promotion, we may use the personal data you provide to administer those programs. Some of these activities may have additional rules that contain more information about how we use personal data, and we encourage you to read those rules carefully before participating.

Communicate with you:
Subject to your prior express consent, we may use personal data to send you marketing communications related to iswanshop’s own products and services, to contact you regarding your account or transactions, and to inform you about our policies and terms. If you no longer wish to receive marketing emails, please contact us to unsubscribe. We may also use your data to process and respond to your requests when you contact us. With your prior express consent, we may share your personal information with third-party partners who may send you marketing communications related to their products and services.

Provide you with personalized advertising and services:
Subject to your prior express consent, we may use your personal data to personalize your experience with our products and services, on third-party websites and applications, and to assess the effectiveness of our promotional campaigns. For any of the uses of your data described above that require your prior express consent, please note that you may withdraw this consent by contacting iswanshop.

Promote security:
We use personal data to help verify accounts and user activity, as well as to promote security by monitoring fraud and investigating suspicious, potentially unlawful activities or violations of our terms or policies. Such processing is based on our legitimate interest in helping ensure the security of our products and services.

Cookies and Other Similar Technologies
We use cookies and similar technologies to provide, protect, and enhance our products and services—for example, by personalizing content, offering advertisements, understanding user behavior, and providing a safer browsing experience.

You can delete or reject cookies through your browser or device settings, but in some cases doing so may affect your ability to use our products and services.

Please read our Cookie Statement for more information about how we use cookies and the choices available to you.

Disclosure of Personal Data
We make certain personal data available to strategic partners who work with our products and services and help us market them to customers. We only share personal data with these companies to provide or improve our products, services, and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent.

Service Providers
We share personal data with companies that provide services on our behalf, such as website hosting, email services, marketing, sweepstakes sponsorship, contests and promotions, audits, order fulfillment, data analysis, customer service, and conducting customer research and satisfaction surveys. These companies are obligated to protect your data and may be located in any region where we operate.

Affiliates and Corporate Transactions
We may share personal data with all iswanshop-affiliated companies. In the event of a merger, reorganization, acquisition, partnership, assignment, split, transfer, sale, or disposal of all or part of our business—including in connection with bankruptcy or similar proceedings—we may transfer all or part of the personal data to the relevant third party.

Legal and Security Compliance
It may be necessary—by law, legal process, litigation, and/or requests from public or governmental authorities inside or outside your country of residence—to disclose your personal data. We may also disclose personal data if we determine that, for purposes of national security, law enforcement, or other matters of public importance, disclosure is necessary or appropriate.

We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights, pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

Legal Basis for Processing Personal Data of EEA Residents
If you reside within the European Economic Area (EEA), the processing of your personal data will be justified as follows:
Whenever we request your consent for the processing of personal data, such processing is justified pursuant to Article 6(1)(a) of the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
If the processing of your personal data is necessary for the performance of a contract between you and us, or to take pre-contractual measures at your request, the processing is based on Article 6(1)(b) GDPR.
Where processing is required for us to comply with a legal obligation, we will process your data pursuant to Article 6(1)(c) GDPR.
Where processing is necessary for the purposes of our legitimate interests, such processing will be carried out pursuant to Article 6(1)(f) GDPR.

Your Rights
We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data we collect. You also have the right to restrict or object, at any time, to the further processing of your personal data. You have the right to receive your personal data in a structured and standard format. You may file a complaint with the competent data protection authority regarding the processing of your personal data.

To protect the privacy and security of your personal data, we may request information from you to enable us to verify your identity and your right to access such data, as well as to locate and provide the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete certain or all personal data we maintain.

You may contact us to exercise your rights. We will respond to your request within a reasonable timeframe and, in any case, within 30 days.

Account Cancellation
Contact iswanshop to close your account in connection with the following uses of your personal data:

• Providing, improving, and developing our products and services
• Communicating with you
• Sharing your personal data with third-party partners for marketing communications
• Offering targeted advertising and services
• Promoting safety and protection

Contact iswanshop to close your account in relation to the use of your personal data for the provision of the products and services you requested.

If you close your account, we are not obligated to retain your data, and we may delete some or all of your data without liability. However, we may retain data related to you if we believe it necessary to prevent fraud or future misuse, if required by law, or for legitimate purposes such as non-personal data analysis, account recovery, record audits, and enforcing our rights and obligations under our agreements.

Third-Party Websites and Services
Our websites, products, and services may contain links to, or provide access to, third-party websites, products, and services. We are not responsible for the privacy practices employed by those third parties, nor for the information or content contained within their products and services. This Privacy Statement applies only to data collected by us through our own products and services. We encourage you to read the privacy policies of any third party before using their websites, products, or services.

Security, Integrity, and Retention of Data
We use reasonable physical, administrative, and technical safeguards designed to protect and prevent unauthorized access to your data, and to ensure the proper use of the information we collect. For example, access to your personal data is restricted to employees, contractors, and agents who need such access to perform their assigned job duties.

It is important that you take precautions to protect against unauthorized access to your iswanshop products, account credentials, and computer or other devices. If you believe that your account or personal data security has been compromised, contact us immediately. Please note that, despite our best efforts, no security system is completely impenetrable. In the event of a security breach, we will notify you and the appropriate authorities when required by law.

We will retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Statement, unless a longer retention period is required or permitted by law.

Children
Our products and services are intended for adults. Accordingly, we do not knowingly collect, use, or disclose data from children under 16 years of age. If we discover that we have collected personal data from a child under 16, or the minimum age applicable in the relevant jurisdiction, we will take steps to delete the information as soon as possible. Please contact us immediately if you become aware that a child under 16 has provided us with personal data.

Global Data Transfers, Storage, and Processing